Refund and Return Policy:
At NoorBDShop.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it within 3 days of delivery for a refund or exchange for specific products. Please review the following guidelines to ensure a smooth return process:
1. Eligibility for Return:
Items must be unused, in the same condition as received, and in their original packaging.
Certain items, such as perishable goods, personalized items, and downloadable software, are not eligible for return.
2. Initiating a Return:
To initiate a return, please contact our customer service team at noorbdshop24@gmail.com within 03 days of receiving your order.
Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping method to ensure that your return reaches us safely.
4. Inspection and Processing:
Once we receive your return, our team will inspect the item(s) to ensure they meet our return eligibility criteria.
Refunds will be processed within [number] business days of receiving the returned item(s). The refund will be issued to the original payment method used for the purchase.
5. Exchanges:
If you would like to exchange an item for a different size, color, or style, please indicate this when initiating the return.
Exchanges are subject to availability. If the desired item is not available, a refund will be issued instead.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund as necessary.
7. Non-Returnable Items:
Certain items are not eligible for return, including:
Perishable goods
Personalized or customized items
Downloadable software or digital products
8. Refund Exceptions:
Refunds may be subject to deductions for any shipping fees incurred on the original purchase.
9. Contact Us:
If you have any questions or concerns about our refund and return policy, please contact our customer service team at [noorbdshop24@gmail.com].
Note: This refund and return policy applies only to purchases made directly through NoorBDShop.com. If you purchased our products through a third-party retailer, please refer to their return policy.
We reserve the right to update or modify this policy at any time without prior notice. Please review our policy periodically for any changes.
Thank you for shopping at NoorBDShop.com!
